DruzeLink

Support

How can we help?

Get help with your DruzeLink account, report a safety concern, or share feedback.

Contact us

Email support@druzelink.com. Include the email address on your account and a short description of the issue. Do not email passwords, payment card numbers, or copies of identity documents.

Email support

Profile review

New accounts need approval of the whole profile before they become visible to other members. While your profile is pending, you can check its status and update your profile or photos in the app. Approving an individual photo does not by itself approve the profile.

Safety concerns

Use Report on the member's profile, photo, like, or message so the report reaches the moderation queue with the relevant context. You can also block the member immediately. Reports are private; the reported member is not told who submitted one.

If someone is in immediate danger, contact local emergency services or law enforcement.

Account deletion

In the app, open Settings → Delete account. If you cannot access the app, use the web account-deletion instructions.

Billing

Apple and Google manage subscriptions purchased through their stores. Use your App Store or Google Play subscription settings to view or cancel billing. Deleting a DruzeLink account does not itself cancel a store subscription.

Appeal an account action

Email support@druzelink.com from the address on your account. Include the reason you believe the action should be reviewed.