Support
How can we help?
Get help with your DruzeLink account, report a safety concern, or share feedback.
Contact us
Email support@druzelink.com. Include the email address on your account and a short description of the issue. Do not email passwords, payment card numbers, or copies of identity documents.
Email supportProfile review
New accounts need approval of the whole profile before they become visible to other members. While your profile is pending, you can check its status and update your profile or photos in the app. Approving an individual photo does not by itself approve the profile.
Safety concerns
Use Report on the member's profile, photo, like, or message so the report reaches the moderation queue with the relevant context. You can also block the member immediately. Reports are private; the reported member is not told who submitted one.
If someone is in immediate danger, contact local emergency services or law enforcement.
Account deletion
In the app, open Settings → Delete account. If you cannot access the app, use the web account-deletion instructions.
Billing
Apple and Google manage subscriptions purchased through their stores. Use your App Store or Google Play subscription settings to view or cancel billing. Deleting a DruzeLink account does not itself cancel a store subscription.
Appeal an account action
Email support@druzelink.com from the address on your account. Include the reason you believe the action should be reviewed.