Privacy Policy
Your privacy on DruzeLink
This policy explains how DruzeLink LLC (“DruzeLink,” “we,” “us”) handles information when you use the DruzeLink dating app and related support services.
Information you provide
- Account information: email address, authentication-provider identifiers, account status, and sign-in security records.
- Profile information: first name displayed to members, date of birth used to calculate age and enforce the adults-only rule, gender, match preferences, relationship intent, profile answers, optional personal details, visibility choices, and profile-review status. Historical answers carried over from the earlier DruzeLink service may include family origin and religious-practice information even when the new app no longer asks those questions.
- Membership review: new applicants are asked whether they are Druze. We store this answer privately with their account and use it for membership eligibility and review. Authorized moderators can see it; it is not shown on public profiles.
- Photos and messages: profile photos, chat photos, messages, likes, and comments you choose to send.
- Friends and Community: your separate Friends introduction and selected interests, Community posts and replies, and the participation choices you make for these features.
- Safety and support: reports, report details, blocks, appeals, and communications with support.
- Purchases: product, entitlement, store, and subscription-status information. Apple or Google processes the payment credentials; DruzeLink does not receive full payment-card details from the app stores.
Information generated when you use DruzeLink
- Activity: likes, passes, matches, friend invitations and their status, friendships, Community group memberships and event RSVPs, profile views, saved profiles, message and notification state, account creation, last-active time, and feature interactions.
- Location: an optional city or approximate foreground location used to show members nearby or within the selected country or geographic region. Geographic preferences use your current living location. Public coordinates are reduced in precision before storage. DruzeLink does not request background location.
- Device and diagnostics: app version, platform, notification token, crash and performance data, and product-event metadata when the relevant diagnostics or analytics service is enabled. Product analytics is configured without automatic event tracking or IP-based geolocation; filters remove names, contact details, message text, photos, birthdays, and location fields from event properties.
How we use information
- Authenticate accounts and provide profiles, discovery, matching, Friends connections, Community discussions and events, messaging, notifications, purchases, and account settings
- Apply preferences and calculate approximate distance
- Prevent fraud, enforce age and safety rules, investigate reports, preserve blocks, and protect members
- Operate, troubleshoot, secure, measure, and improve DruzeLink
- Respond to support, privacy, deletion, and appeal requests
- Comply with applicable law and valid legal process
Who processes information
We use service providers to operate DruzeLink. These include Google Firebase for authentication, database, file storage, server functions, and messaging infrastructure; Expo for app updates and notification delivery; RevenueCat for subscription and purchase entitlement management; Sentry for configured crash and performance monitoring; Mixpanel for configured product analytics; Apple, Google, Facebook (Meta), or Yahoo when you choose their sign-in option; and Apple or Google for store purchases. Each provider processes information needed for its service under its terms and privacy commitments. We require providers acting on our behalf to protect personal data consistently with this policy and applicable law.
We may disclose information when required by applicable law or valid legal process, to respond to an emergency involving danger to a person, to investigate abuse or fraud, or as part of a corporate transaction with appropriate notice and safeguards.
For profile-approval emails, we use SendGrid when email delivery is enabled. SendGrid receives your current account email address, a message confirming that your profile is approved, and a delivery reference. These messages do not include your profile photos, profile answers, or date of birth. Open and click tracking are disabled for these messages.
Automated photo checks
When automated photo checks are enabled, Google Cloud Vision receives the uploaded profile image for face-presence and content-safety screening (SafeSearch). These checks assess whether a face is visible, image quality, and potentially adult, sexual, or violent content. They can approve a photo, reject it, or leave it pending moderator review. We store the decision, reason, face count, and review timing with the photo, and record automated approval or rejection actions.
We do not use these checks for biometric identification or to infer Druze affiliation. Photo approval does not approve membership. Uncertain checks, or an unavailable automated service, leave the photo pending moderator review.
Third-party sign-in
If you choose Google, Apple, Facebook, or Yahoo, we receive the provider identifier and the basic profile information, such as name and email address, that the provider makes available with your permission. We use this information to sign you in and maintain linked sign-in methods. We do not request access to your email messages or contacts. Each sign-in provider also processes the authentication request under its own privacy policy. You can manage linked sign-in methods in the app and manage permissions in your provider account.
What other members can see
New profiles remain hidden from other members while the whole profile is pending review. Approving a photo alone does not make a pending profile visible. Authorized moderators can review profile information and photos to make the admission decision.
Other eligible members can see the public parts of your profile, including your displayed first name, age, approved photos, selected profile answers, city or approximate location, and personal details you have chosen to show. The service returns your calculated age to other members and restricts access to your exact birthday, email address, private visibility choices, precise device location, raw migrated answers, block list, and report history. Public profile fields and like comments are checked for contact details; older profile text containing contact details is withheld from public display.
Friends is optional and uses a separate profile containing your first name, introduction, selected interests, general location, and an approved profile photo when available. Eligible members participating in Friends can see this profile, subject to blocks and relationship restrictions. Your dating answers, exact birthday, seeking preferences, and romantic prompts are not included in the Friends profile.
Community is optional. Eligible members who participate and join a group can read its published posts and replies, which show the author’s first name, contribution text, and posting time. Blocks and account restrictions limit access. The current Community features do not provide member or event-attendee directories.
Retention and deletion
We retain account and profile information while your account is active and as needed to provide the service. Operational, diagnostic, purchase, and support records are retained only while reasonably needed for their stated purposes, security, accounting, dispute handling, or legal obligations, and may later be deleted or aggregated.
You can delete your account in Settings → Delete account, or use our web deletion process. Once accepted, deletion restricts your account while background cleanup runs. The app confirms completion after your DruzeLink sign-in record, profile, answers, photos, private settings, matches, conversations, likes, passes, saved profiles, viewing history, Friends profile and invitations, Community posts and replies, group memberships, event RSVPs, and Friends and Community participation records have been removed. Replies attached to your Community posts are also removed; other members’ independent Community content remains. Safety reports filed by or about the account and blocks placed by other members may be retained as restricted safety records. A minimal deletion record is retained to prevent delayed updates from recreating the account. Records held by billing and other service providers follow their applicable retention terms. Store billing must be cancelled separately through Apple or Google.
Safety records: when a member is reported, we keep the report and the evidence reviewed with it, including a copy of the most recent messages of a reported conversation, so moderators can investigate. If a reported member deletes their account, this evidence is kept for up to 90 days, or until the reports are resolved, and is then deleted unless the law requires longer preservation. When an account is banned, we keep one-way fingerprints of its sign-in identities, such as its email address and sign-in provider IDs, even after the account is deleted. These fingerprints cannot be turned back into the original details and are used only to stop a banned person from creating a new account.
Your choices
- Edit profile information and visibility choices in the app.
- Decline location access and choose a city instead.
- Change notification preferences or revoke device permissions in system settings.
- Pause dating to hide your profile from dating discovery and Likes while Friends, Community, and existing conversations keep working.
- Turn off Friends to hide your Friends profile from new people and invalidate pending invitations. Existing friends can still access your Friends profile and conversations, subject to blocks and account restrictions.
- Turn off Community to hide your contributions and stop new participation. Your group memberships remain saved. You can also leave groups, cancel RSVPs, and remove your own posts or replies.
- Delete your account and associated data.
- Contact us to ask about, correct, or request deletion of your information, subject to applicable law.
Age requirement
DruzeLink is only for people age 18 and older. We suspend accounts identified as underage and investigate reports involving possible minors. See our Child Safety Standards.
Security
We use access controls, authenticated requests, encrypted network transport, restricted private records, and operational safeguards designed to protect personal information. No method of storage or transmission can guarantee absolute security.
Changes to this policy
We may update this policy when the service or legal requirements change. We will update the effective date and provide additional notice when required by law.
Contact us
For privacy questions or requests, email support@druzelink.com.